Connected Hospitality with QR Codes
QR codes have become a standard in hospitality. From check-in to check-out, they simplify every step of the stay. Here's how to integrate them into your property.
Applications by Area
Reception
- WiFi QR code: the most requested. Place it on the counter and in the welcome kit
- Digital check-in: link to a pre-filled form to speed up arrival
- Hotel guide: PDF with schedules, services, and useful numbers
Guest Room
- WiFi: reminder on the nightstand or desk
- Room service: QR code to the menu and ordering system
- Local info: guide to nearby restaurants and activities
- Feedback: QR code to a satisfaction survey
Common Areas
- Restaurant/bar: digital menu
- Gym: video equipment instructions
- Pool/spa: hours and rules
Checkout
- Google/TripAdvisor reviews: QR code on the bill or at the checkout counter
- Loyalty program: quick signup before departure
WiFi: The #1 Hotel QR Code
It's the number one guest request upon arrival. A WiFi QR code eliminates:
- Calls to the front desk for the password
- Typos (complex passwords)
- Guest frustration
Place the WiFi QR code in the welcome folder, on the nightstand AND in the lobby. Redundancy matters — guests don't always look in the same place.
Impact on Guest Reviews
Hotels that make it easy to leave reviews via QR code see a significant increase in their online score. A TripAdvisor or Google QR code at reception captures guests at peak satisfaction (after a great stay).